Import FAQs(00:19:55 - 00:24:40) - Introduction to Power Virtual Agents | Power Virtual Agents Chatbot Tutorial

Import FAQs(00:19:55 - 00:24:40)
Introduction to Power Virtual Agents | Power Virtual Agents Chatbot Tutorial

This tutorial will provide you with an introduction to power virtual agents. Designing chatbots to boost customer relations is always thought to have come with a good amount of coding behind it. However, with the introduction of Power Virtual Agents in the space of conversational AI, you can easi...
This tutorial will provide you with an introduction to power virtual agents. Designing chatbots to boost customer relations is always thought to have come with a good amount of coding behind it. However, with the introduction of Power Virtual Agents in the space of conversational AI, you can easily create your own powerful chatbots without the need for developers or data scientists, by using a guided, no-code graphical interface.

By the end of this session you will be able to:
1. Familiarize yourself with the no-code chatbot experience
2. Create topics with questions, conditions, messages, and links
3. Discover how to implement entities in your bots
4. Connect a knowledge base with your chatbot
5. Test and deploy your bot across different channels

Table of Contents:
00:00 – Background
04:02 – Introduction
13:30 – Overview of PVA
19:55 – Import FAQs
24:40 – Create Topic
31:30 – Use Entities
42:16 – Power Automate tool
49:22 – Link Topics

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